The Website www.e-shopshoes.gr includes the online store, which is the online presence of the company with the name “DUCK SHOES” and the distinctive title “e-shopshoes” . The headquarters of the company is located in M. Alexandrou 3 Serres and maintains a branch in P. Kostopoulou 14 Serres.

The PAPIKAS footwear company makes every effort every day to provide the most effective customer service possible. The creation of this e-shop marks the beginning of a form of advanced communication of the company with our customers. The e-shop that is created is addressed to all internet users who wish to be immediately informed about the products offered by our company in combination with the possibility of making purchases through e-shopshoes.gr, after an online order from a distance, always subject to the adequacy of the company’s inventories.
PAPIKAS footwear company aims at immediate customer service and satisfaction with the continuous responsibility it demonstrates throughout the course of its business development and the cultivation of trust.
These terms are fully compatible with applicable European and Greek law while users recognize the right of the PAPIKAS footwear company to change provisions of these terms, insofar as they do not relate to its legally binding obligations and without affecting completed situations.
The user of the website acknowledges that he has read these terms, agrees with them and undertakes to comply with them.
For us the customer is our obligation to be always informed and guaranteed. For this reason we inform the customers of our online store about the following issues:

A. PRIVACY

In order to carry out any transaction through the online store of the PAPIKAS footwear company in order to place orders for its products, you will be required to disclose some of your personal information. When you place an order, we will ask for your full name, the address to which the products will be shipped, your landline number (or any other telephone you want), and your email address.
This data is processed by the company PAPIKAS footwear, observing the application of article 7A par. 1 (b) N. 2472/1997, in order to implement the order given by the customer and in no way will be disclosed, made public or sold to third parties, unless the procedure set by the legislation for the removal of confidentiality is initiated (Law 2225/1994) or any obligations arising from the national application of Directive 24/2006.

Β. THE PRODUCT SOLD

The features and other details of the products sold are available and you can be informed by following the search instructions listed on our websites and by “clicking” on the name of the respective product.

Γ. PRODUCT ORDER AND CONSUMER PROTECTION

Placing an order through e-shopshoes.gr, is the conclusion of a distance selling contract regulated by the legal framework of N. 2251/1994, as amended.
Possibility of concluding a valid order through e-shopshoes.gr, you have if you are legally competent in compliance with the articles of the Greek Civil Code, (if you have reached the age of eighteen and you are not in legal aid regarding the conclusion of a sales contract). Orders can also be placed by representatives of legal entities, while the footwear company PAPIKAS reserves the right to claim from the supervisor or guardian any orders that will be made by legally incompetent persons.
Periodic Changes

E-shopshoes.gr is constantly expanding, updating and improving its website, and the related products and services, will update this policy. We encourage you to read this process at regular intervals to be informed of any changes to the content of this privacy policy. This policy will be modified from time to time without prior notice to users.

Acceptance of the Privacy Protection Procedures applied by www.e-shopshoes.gr

If you use this website, you accept and agree to this Privacy Statement as well as the terms and conditions of use of the website announced through it.

Limitation of responsibilities.

PAPIKAS footwear company is not liable to customers / users for damages that may arise from the execution or not of their order (except in the case of Product Returns). It is also reserved as to the time of delivery of the goods in cases of force majeure. E-shopshoes.gr can not provide any guarantee for the availability of the products, PAPIKAS footwear company provides the content (eg information, names, photos, illustrations), products and services available through the website “exactly as they are “. In no case are we liable for any claims of a legal or civil and / or criminal nature or for any damage (positive, special or negative, which indicatively and not restrictively, divisively and / or cumulatively consists in loss of profits, data, lost profits, financial satisfaction, etc.) by visitors of the website or third parties due to a reason related to the operation or not and / or the use of the website and / or inability to provide services and / or information available from it and / or any unauthorized interference by third parties with products and / or services and / or information available through it.
For any resolution of a dispute concerning the company PAPIKAS footwear, the courts of SERRES are appointed with exclusive jurisdiction.

Secure Transactions

All card payments are processed through Alpha Bank l phaAlpha e-Commerce¨ electronic payment platform and use TLS 1.2 encryption with 128-bit encryption protocol (Secure Sockets Layer – SSL). Encryption is a way of encrypting the platform until it reaches its intended recipient, who will be able to decrypt it using the appropriate key.

Product returns

You have the right to return the product you bought within 14 working days of receipt. All you have to do is contact us at 23210-54303 and let us know what kind of change you would like to make. The new product will be sent to the address you have indicated to us from where the product that will be replaced will be received. The return is free. The cost of re-shipping the product that you will receive as a replacement for the first one is borne by the customer.
Please note that the returned product must be in its original condition and packaging.
In case the product you received is different from the one you ordered or is defective then the return and re-shipping costs are borne exclusively by our company.

Refunds

If for any reason you wish to return the product you bought and you are not interested in replacing it with another you can exercise your right to withdraw within 14 calendar days from the date of receipt of the product simply by informing us at 23210 54303.Basic condition for to return the product, it is to be in excellent condition received without damage and to be complete, within its original packaging. We emphasize that from the amount that will be returned to you, the shipping and return costs of the product and other charges (if any) will be deducted.